Posted 10/04/2017 : By: Support

Netmatters is a rapidly growing website development and IT company offering a diverse range of products and services.

This is your chance to join the team, and to work with creative, hard-working individuals in a fast-paced, energising environment.

Team members are expected to work hard and deliver results based on a proven system for managing work and time. Team members benefit from a generous bonus scheme based on company and personal performance.

1st Line Support Technician you will be:

Required to be good on the phone and organised. Diligent, tidy, endowed with common sense and the ability to take responsibility. Consistent and able to complete tasks thoroughly applying intelligence and broader understanding where necessary. Good under pressure, punctual and flexible.

To apply for this job, please email your CV and covering letter to [email protected]


  • Good IT and problem-solving skills
  • Good written and oral skills
  • To be confident on the phone when dealing with clients
  • To be keen to learn and passionate about IT


  • Experience working in a similar IT support role

Tasks may include some or all of the following:

  • Setting up and supporting computer Networks
  • Support for PCs and servers remotely and on-site
  • Installing PCs/ upgrading software
  • Administration of VOIP phone systems
  • Supporting customer applications (training provided)
  • Setting up email and web hosting (Linux and Windows)
  • Support for Mac's remotely and on-site

To apply for this job, please email your CV and covering letter to [email protected]


  • A generous bonus scheme (paid monthly)
  • Company Pension - Quality Scheme
  • Access to training and personal development
  • In-house gym (24/7 access for staff)
  • Showers for gym goers and cycle commuters
  • 25 Days annual leave plus bank holidays
  • Company shut down over Christmas
  • Free daily fresh fruit, tea, coffee & fruit squash
  • Flu Jabs in winter to help you stay well
  • Notable Employee Award
  • Notable birthdays and life events recognised
  • Christmas month of celebratory food and competitions
  • Company team building days and nights out
  • Bonus for helping secure new team members
  • Incentives for car sharers
  • Accredited Childcare Voucher scheme for all staff
  • Working for a Future 50 Company
  • Long service bonus
  • Interest-free 12 month staff loans
  • Have your say - ideas pool
  • Chance to be part of a champion Dragon Boat team
  • Insanity workout sessions held in gym
  • Company discounts with other local businesses
  • Staff room with sofa and widescreen TV
  • Staff discount on laptops, PC's, etc
  • Lunch time learning sessions

To apply for this job, please email your CV and covering letter to [email protected]

Did You Enjoy This Article?

Receive articles like this, straight in your inbox.

Stay up to date with the latest IT trends by subscribing to our article newsletter. Receive the latest about everything IT related and how it can benefit your business. You will regularly receive articles written by our very own experts directly into your inbox.