Business IT Support

Providing IT Support services, solutions and packages to business throughout Norfolk.
Offering comprehensive assistance when you need it most.
We keep your business running.
Problems Solved Fast

Because we undestand just how important
your business is to you, we act swiftly.

Large Team of Experts

We have a large team of highly qualified experts,
ready to take on your IT challenges.

Structured Service Delivery 

Issues raised are tasked and monitored to make sure
problems are efficently completed and communicated. 

Competitive Pricing

Our rates are highly competitve. All hardware and
software is sourced at cost price for all our clients. 

Our Strategic Process is Simple & Effective

From the very beginning, we take your business needs and requirements into account.
  • Assess

    We take a detailed look at your current IT infrastructure - detailing everything from hardware and software to data backup and antivirus. With this information we create a strategic plan to address weaknesses and issues.

  • Implement

    Once we have a detailed plan of how to enhance your IT systems and infrastructure - our large team of experts get to work to implement this plan. Working closely with you we install, update and upgrade your IT systems.

  • Monitor & Support

    Once all of the work has been done, we start again. Taking another look at your IT needs - addressing new needs and requirements - carrying out ongoing support and working with you to enhance your IT systems further.

This Process Leads To Results:

99%

Server Uptime ensuring
business reliability.

97%

Of requests - progressed within the hour.

3.5k

IT tasks processed
each month.

10s

Seconds or less to answer
your calls - every time.

IT Support

Hardware and software upgrades, replacements and updates. Providing up to date, comprehensive antivirus solutions for all computers. 

Disaster Recovery

Exclusive use of our state of the art disaster recovery suite to ensure uptime of their business while unable to operate in their own offices.

Some of our services

IT Support

Our team of experts are ready to help with any IT related issues you may have encountered. As part of our proactive business grade offering, we will even look for potential issues and bring these to your attention before they become a problem. 

Software

We provide assistance with the procurement, installation, set-up and licencing of all your software requirements. For various professions there is specific software that can help a business to function.

Hardware

We provide assistance with the purchasing, installation and management of all your hardware requirements. We can provide you with full computer systems or new components to replace old ones.

Email Hosting

A secure, fully backed-up Cloud-based Microsoft Exchange mailbox, with 50GB of storage as standard, which allows users to synchronise and access email “on the go” from devices such as smartphones, tablets, laptops and desktops.

Antivirus

We provide protection against the latest threats and we keep our processes and tools regularly updated to ensure your systems remain protected against new potential risks.

Data Backup

Backup of all your data to a secure offsite storage server. In the event of a disaster that your data will be safe, secure and accessible from anywhere with an internet connection.

Get In Touch

Don't hesitate to contact us

See how we can help solve your IT problems

Phone: 01603 51 50 07
Email: support@netmatters.com